Terms & Conditions


These terms and conditions applies to the VividLive app (hereby referred to as "Application") for mobile devices that was created by Miraculum Software Pte. Ltd. (hereby referred to as "Service Provider") as an Ad Supported service.


Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.


The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.


The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.


Third-party services

Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:


Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.


If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.


Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.


In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.


The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.


Subscriptions


Subscription period

The service or some parts of the service are available only with a paid subscription. You will be billed in advanced on a recurring and periodic basis (such as monthly or annually). Subscriptions automatically renew at the end of each subscription period unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current subscription period at the cost of the chosen subscription plan.


Subscription cancellations

You can manage your subscriptions and disable auto-renewal by accessing your Account Settings in the Application Store after purchase. If you cancel the auto-renewal, you will continue to have access to the subscription benefits until the end of the current billing period. However, you will not receive a refund for the fees You already paid for your current subscription period


Payment and Billing

All billing is handled by the Application Store and is governed by the Application Store’s own terms and conditions. All payments for subscriptions must be made through your Application Store Account. We accept payment via the payment methods supported by the Application Store, including credit cards, debit cards, and other forms of payment as specified by the Service Provider. For any issues or further assistance with, please contact Application Store Support directly.


Refunds

Refunds will only be provided in cases where it is required by applicable law. The Application Store’s refund policy will apply if Subscription has been made through an In-app purchase. If you wish to request a refund, you may do so by contacting the Application Store Support directly.


Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms of Use. If your subscription is terminated, you will still have access to the subscription benefits until the end of the current billing period.


In-app Purchases

By making an in-app purchase in the application, you agree to the following terms and conditions. These terms apply to all in-app purchases made within the application.

Access to in-app purchased content is granted upon successful completion of the purchase transaction. If you delete the app or if your device is damaged, you may be able to re-download previously purchased content without additional charges, provided that the content is still available on the Application Store. We reserve the right to modify, update, or discontinue in-app purchases at any time without prior notice. Any changes to in-app purchases will be communicated to you within the app or through the Application Store. All in-app purchases must comply with applicable laws and regulations. You are responsible for ensuring that your use of in-app purchases complies with local laws. If you have any questions or need assistance regarding in-app purchases, please contact Application Store Support directly.


Changes to These Terms and Conditions


Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.


Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at [email protected].

Last updated: 2024-05-29